Maybe it's the same problems who and Mama_Bear were having with this wonderful "service" we all share.
SBC limits your speed. DirecTV, which uses the same lines, does not. For the same amount each month.
I do not own DirecTV. I have no stake in this other than wanting my friends to have the fastest connection possible.
The last time I checked, they were offering 3 months at thirty bucks, then fifty, free self install, free modem, and a free color printer - please check it out.
Mine has been speeded up since the 'tech' (what a mis-nomer) was out here to work on it.
It almost looks like this is working its way up the Valley.
Stay on their backs, Diver. I made such a pest of myself they were happy to send someone. At their expense, I might add.