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To: savedbygrace
I can tell you some "true tales of tech support." Worked laptop/desktop support for a major manufacturer for 2.5 years.

The guy who wanted to make sure his laptop was ok after the house got struck by lighting. He was using it, during the thunderstorm, with no AC power or telephone/network cables connected, sitting on a chair in the middle of the room, playing solitaire while the storm raged on. "Sir, you weren't connected to AC or any wall outlets, your machine should be fine. How can I tell? Well, it's running right now, correct??"

The tiger that knocked a laptop off the end table.

The woman in high heels, a hardwood floor, and a portable computer on the other side of the room. She made four trips to the machine before I suggested that she bring it over to the phone.

The naked woman.

The Italian couple who would argue with each other (they both had telephone receivers) in Italian (my own little opera) for five minutes, then talk to me, then start arguing again.

Ahh - the good old days

20 posted on 06/17/2002 9:21:33 PM PDT by Tennessee_Bob
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To: Tennessee_Bob
I can tell you some "true tales of tech support." Worked laptop/desktop support for a major manufacturer for 2.5 years.
...The naked woman.

Now that got my attention. Could you elaborate?

33 posted on 06/18/2002 8:38:17 AM PDT by Genesis defender
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To: Tennessee_Bob
I can tell you some "true tales of tech support."

Or the customer when asked to send me a copy of his diskette mailed a xerox copy.

37 posted on 06/18/2002 11:56:13 AM PDT by Semper Paratus
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