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To: one_particular_harbour
Not all Denny's are created equal. Some are franchised and some are run by the company. The franchised ones can vary widely in service and food quality. The company owned and operated ones are invariably quite good. There's one near me that I go to frequently. There's another (franchised) one in nearby Emeryville that I avoid like the plague.
18 posted on 06/09/2002 8:14:13 AM PDT by Bonaparte
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To: Bonaparte

Exactly, and the job of policing the franchise owners falls to Denny's Management.

The worst thing a franchise food chain can do is allow it's franchise owners to destroy the brand. It's like a cancer that spreads and taints all of the locations to some extent, even the well run restrauants.

McDonalds is particularly vigilant. A Big Mac tastes the same in Cleveland as it does in Miami. Denny's could take a lesson from their consistency. From what I see now, eating at Denny's now is something of a crapshoot.

41 posted on 06/09/2002 10:44:43 AM PDT by Jhoffa_
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