[AdA$tra]

Unfortunately as an IT professional i have to deal with "snot-rope" situatuations all the time. Any of these huge companies are going to have these problems from time to time. As far as having the utmost respect for people unwilling to try and work things out in a businesslike manner....that is up to you. this time the knee-jerk reaction of this type has set off a firestorm of unwarranted criticism of one of (if not the) best computer manufacturers on the planet. The only reason any of these companies even has to care about this stuff is because of the money hungry lawyers and their sue everyone mentality.

[Don Joe]

"one of (if not the) best computer manufacturers on the planet."

My wife has a Dell (given her by the school). I spent some time as a computer-builder/seller. I do not share your opinion as expressed above. Dude.

[angkor]

best computer manufacturers on the planet.

Computers aren't really manufactured. They're assembled from commodity parts that anyone can buy and assemble just as proficiently as any Dell employee.

Come to think of it, that exactly how Michael started.