Imagine for a moment that you are in the cockpit of a plane. How do you search the net? Second, where is the phone book? Third, is this the only thing you have to do today, or do you have the job of getting a plane safely from point A to point B?
Love and peace.
You dial 1411 then ask for the USSS number. They will even patch you through. Done this dozens of times. Pilot has no excuse.