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To: CCRM (~& bert especially)
"Richards said she did not know how many complaints the company received, but that they were of sufficient quantity to merit the actions the company took."

Folks, this is some of that indirect *feedback* I alluded was crucial some months back; when we were speculating on the exact effectiveness of boycotts, mail campaigns et al?
It was said that in all but the most extreme of circumstance, would the media's stone-wall be breached enough so we could take an accurate measurement of angry consummer's impact on a corporation.

Well my compatriots?
Here's just such a breach.

We need to discuss this matter in greater detail.

43 posted on 09/19/2001 10:15:32 AM PDT by Landru
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To: Landru
Thanks for the flag! I'm more heartened by FedEx's response than surprised by anything Bill Maher might say. Hollywood, in their attempt to lead the nation in healing, has blown their cover by asking ultra-partisan Rosie O'Donell to lead the Friday benefit. Deliberate slap in the face to our Commander-in-Chief, and televised on every network.
54 posted on 09/19/2001 10:25:19 AM PDT by Ragtime Cowgirl
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