Thank you for your email to CafePress.com regarding the merchandise promoting the recent tragedy in NYC and Washington DC.
CafePress.com agrees that the design was in poor taste, and we have removed it from our service. CafePress.com allows users to design and sell their own merchandise. As soon as we learned of the offensive merchandise being sold through our service, we immediately closed the store and removed the member from our service.
We would like to extend our prayers and thoughts to the victims of the recent events in NY and Washington D.C. and their families. Many members of the CafePress.com community have been directly affected by the tragedy - we even have employees that have losses in their own families.
Briefly:
* CafePress.com does not design the merchandise on our site. We host online stores and help people sell their own merchandise. It is impossible for us to monitor everything that gets posted on our service as it gets posted.
* We DO have a high standard for what stays on the site - and remove things that are not up to that standard. In this case - we removed the store within minutes of the first person reaching our offices this morning.
* And in true American spirit, we refuse to chase negativity with more negativity. Thus we've turned the link around into a positive message. Please feel free to take a look:
http://www.cafepress.com/cp/store/productdetail.aspx?prodno=1468594&zoom=yes
Out heart-felt wishes go out to everyone affected. The strength of America, and of freedom world wide, is in banding together in times of need and supporting positive growth, healing, and rebuilding. If you feel the new page helps support a worthy cause, please let others know.
And as always - we at CafePress.com support our community, and always welcome suggestions. If you have any positive ideas on how we might be able to help out more, please let us know.
With Best Wishes,
CafePress.com
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