The financial cost of this boo-boo must be enormous. Could ANY Errors & Omissions insurance possibly cover it? Or will Crowdstrike be sued out of existence by the airlines, hospitals, etc.?
Crowdstrike’s user agreement might release them from all liability from consequential damages caused by their system failures.
All software releases have an “as-is” clause. Basically, whatever SW you install (or have pushed) is at your risk.
This is how you can tell immediately that no SW “engineer” is anything approaching a professional. Profs are responsible for work product, but not SW. Profs can even be criminally responsible if they do something AND SHOULD HAVE KNOWN BETTER. But, not SW “engineers”. This has been the case since DOS.
You cannot even hold the silly bastids under commercial law, such as “fit for use”.
BTW — I negotiated SW contracts for at least four large companies, including 2 in top 50. As soon as you get any SW company near making concrete guarantees with penalties and upper management type steps in (i.e., check is in the mail).
SW is the equivalent of the VAX — “believe us, we did lots of testing. You’ll be fine!”.