It’s a good thing that a 57 year old named “Bob” that you have never heard of, never voted for, and have absolutely no ability to contact, or any option of questioning has just made a decision that massively effects your life, permanently, and will cost you a huge portion of your life savings and tons of your time..
And as it is an “administrative” position and decision. You have no option to complain, or have any sort of elected representative alter, change, or cancel this decision.
Very well stated. I’d only add that if you somehow managed to actually get through and speak to “Bob,” but you then have to call back, you can’t reach him again. You’ll have to start all over with a new individual.
You only have to find out where "Bob" lives...
And also, identify the ONES WHO GIVE THE ORDERS to Bob for attention. Them first, then Bob.