Oh yes. You had to look in the catalog and tell them what you wanted. That's the way Sears
worked for years in small towns.
I used to think it was a miracle to order something at the Sears store, and you could pick it up
in a few days! Wow, it sure beat parcel post back in the days of the ubiquitous caution:
"Please allow 6 to 8 weeks for delivery".
Or you walked around Service Merchandise store with the clipboard and wrote down number of what you wanted. Then waited for it to come out on the rolly conveyor thing.
I bought several key things from Service Merchandise.
At least one item continues to be used.
I miss them.