I am a part time team member at Home Depot they pound it repeatedly into our heads to NEVER confront a shoplifter NEVER under any circumstances!! This is why this team member lost her job she violated the absolute #1 policy in ALL of these companies she could have lost her life FULL STOP!! I understand how we all feel about stopping these thugs HOWEVER when you are on the job the company is responsible for your safety FULL STOP!!
I can understand avoiding a physical confrontation, but what about photo/video recording of the incident, for which at least one employee was terminated?
I don’t know why so many do not grasp this.