[buckalfa]

"Possible terrorism. But I've also noticed a measurable decline in workforce competence these past few years. Diversity, Inclusivity, and Equity in hiring and promotion are having their effect."

Also do not forget the late E. Hunter Harrison's precision scheduled railroading business model. Fewer employees equals more profit and less maintenance.

[Angelino97]

Also do not forget the late E. Hunter Harrison's precision scheduled railroading business model. Fewer employees equals more profit and less maintenance.

Sort of like those self-service checkouts at supermarkets.

Or the difficulty in talking to a human being when you have a problem with an online order. If you're lucky, you might be able to have an online chat with customer service rep in India.