Posted on 01/02/2023 3:08:01 PM PST by gitmo
I consider myself a proud member of the Luddite Club, but getting email alerts correct is so primitive it is hard to believe they could mess it up...
I wonder how long before Southwest declares Bankruptcy and is absorbed by another Airline?
I use the app and it actually works well.
There is something else going on here. I’m thinking deliberate sabotage or hacked and ransomware.
The hospital I worked at 3 years ago was attacked and we couldn’t order meds, register patients, order radiology and because of safeguards place in the pharmacy and operating room, with no connection there was NO WAY to over ride the blocks.
Lasted about 3 days... either Universal Health Services paid off someone or figured out how to reboot the system. f’ing mess.
This is what happens when bean counters run a company.
Bookmark
Can we still order plane tickets through dial-up BBS?
Does SouthWest have a DIE department?
What is a DEI department?
Every corporation has a DEI department!
A diversity, equity and inclusion committee is a task force of diverse staff members, who are responsible for helping bring about the cultural, and possibly ethical, changes necessary for your business.
A more diverse, equitable and inclusive workforce can, according to SHRM, “increase the overall bottom line” of your business.
“when bean counters run a company”
An airline is easy to fix—just make the senior executives fly using coach for that airline wherever they have to go....
Gee, Southwest Airlines’ fares were cheap because they were cheap.
Everybody always wants everything both ways.
If you don’t want a cheap flight, fly United.
This was the theme of Ayn Rand’s writing—the much maligned competent people would go on strike and let the idiots run things—and civilization would collapse.
I always hated Southwest—but they kept getting bigger and bigger and bigger to the point where they were the only way to get to certain locations during certain time periods.
I guess it’s fun for writers to dunk on a company that has experienced a major screwup, but my experience with Southwest is by far the best of any airline.
Easy to change bookings, plenty of flights to the destinations I need to go to, and it’s very refreshing to have complete transparency in the fares. Other airlines are always touting a “discount” fair, then you have to pay for a checked bag, sometimes even a carryon, pay for a reserved seat, a premium seat etc. etc. etc.
With Southwest, the price is the price, plus tax. And you can check two bags as part of the basic ticket price. They’ll get through this and get back on track, IMHO.
I don’t remember these issues so prominently displayed in the late 60s / early 70s.
The airlines had only old tech mainfraimes but seemed to be able to weather the storms.
“I consider myself a proud member of the Luddite Club, but getting email alerts correct is so primitive it is hard to believe they could mess it up...”
SW failed its mission but I discount a five year old tale by an anti-SW dude.
Back in the 190’s American Express had some big issue. I remember an article about Warren Buffett being at Ross’ Steakhouse and he asked one of the hostesses if customers had stopped using their AE cards. He ended up buying stock & made millions.
Let's say that Atlanta was the hub. If you were flying from New York to Chicago, you would typically fly to Atlanta and catch another plane going to Chicago.
The beauty of this system was that if there were any kind of airplane malfunctions, it was fairly easy to switch aircraft in Atlanta and still get people to their final destination in a timely manner.
This was because Atlanta (the hub), had a decent amount of aircraft in reserve.
Nowadays, with airline business models switching to "point to point" because everybody wants nonstop and nobody likes layovers where they can sit at an airport bar and have a couple of $10 double vodkas while they await their connecting flight, we have a much slimmer margin of error.
I work as a tech guy for vendors selling IT gear, and reside in Dallas.
It is well known that SWA is 20 years behind the times in their IT infrastructure and code (AT LEAST).
They have non-IT professionals making the deployment/purchase decisions.
Recipe for disaster.....literally. My insight = some hacker owned them at the worst possible time.
BTW, if you don’t have a modern multi-million dollar storage deployment that can instantly roll back to before the hacker encrypted their DB, then you are having unprotected IT transactions.
Heard this same comment from SW employee over the holiday.
Accounting saying don't spend money on IT it doesn't go to the bottom line.
Well the bottom line is gonna be bombed out.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.