When you return a car after business hours you just drop the keys in a box. No one there to receive them, or give you a receipt.
Yeah, I’ve returned countless rental cars, and I’m pretty sure that I’ve left keys in a dropbox before. Scary that a careless, half-assed company can pull this crap on customers.
just drop the keys in a box.
Only if you must. Spouse was going to be charged for three days because the keys were dropped into the bottom of the bin and not found in the pile. She is OCD, and had taken a photo of the vehicle, tag, and parking space with a date and time showing. Wasn’t Hertz, but similar.
I had a $250 key charge, when I discovered the rental key fob in my pocket at airlines checkin line. Wasn’t even ten minutes between dropoff and key return. Took a week to recover.