We used Twilio as our phone system that was tied into our ticket system in the Help Desk. Our previous phone system was better.
We would have random disconnects during calls, it told us fewer things unless the company paid more. We could not even see how many callers were on hold. That was an extra charge.
Stock was $394 and now around $42 in less then a year and a half. https://finance.yahoo.com/quote/TWLO?p=TWLO
The shorts are feasting
Thank you.