Whenever that happens it means the board has switched from competing by price instead of innovation, and it never ends well for those who didn't have a "golden parachute" to jump out with before the transition was generally known ...
And the Indians in the IT department hate the white/American delivery truck drivers. And they try to make their lives hard. And that entails screwing things up. And that is what is screwing deliveries up. BUT WE ARE NOT ALLOWED TO TALK ABOUT THAT.