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I was using CVS in Auburn CA. Due to staffing problems they had over 2000 prescriptions needing to be filled. They changed their business model. Here’s how it works. The line when you go in is 15 to 20 people long. Sign says that it represents a 2 hour wait. You get to the front of the line. Despite the fact that the CVS website says the prescription is ready, they say that they are working on it and it will be 1 to 2 hours before it is ready. You go home. You go back hoping the line is shorter. Nope. You wait again. Everybody in line starts addressing each other as “Comrade”.

I transferred all prescriptions to another locally owned pharmacy.

I was using CVS in Auburn CA. Due to staffing problems they had over 2000 prescriptions needing to be filled. They changed their business model. Here’s how it works. The line when you go in is 15 to 20 people long. Sign says that it represents a 2 hour wait. You get to the front of the line. Despite the fact that the CVS website says the prescription is ready, they say that they are working on it and it will be 1 to 2 hours before it is ready. You go home. You go back hoping the line is shorter. Nope. You wait again. Everybody in line starts addressing each other as “Comrade”.

I transferred all prescriptions to another locally owned pharmacy.

Good for you. The store owners bust their balls, the insurance reimbursement sucks but you get better service.

I can't tell you the number of hospital pharmacists I've met who were CVS/Rite Aid/Walgreens et. retail guys that quit after just a few years. One I guy I knew walked into the store manager's office one day, put his keys on the table and walked out after 6 years on the job.

Dealing with difficult customers sucks, the workload is brutal and now since the profession has gone majority female and H1B visa the wages have stagnated and actually rolled backward. I see offers at the big storesfor what I was making 20 years ago in the hospital.

That $150,000 pharmacy degree isn't so appealing anymore.

Despite the fact that the CVS website says the prescription is ready, they say that they are working on it and it will be 1 to 2 hours before it is ready. You go home. You go back hoping the line is shorter. Nope. You wait again. Everybody in line starts addressing each other as “Comrade”.

Haven't had that problem in the Socialist Democratic Peoples Republic of Md. yet.