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That’s bureaucrat B.S. They are just f%^$ed up to start with.

I have a brother who was told last year that due to an error on his tax return, the refund he anticipated would be MORE THAN his tax preparer calculated. He only needed to call them (with an 800 number they gave him) and agree. He called soon thereafter and they told him “O.K.” and a confirming letter would be on its way. The letter arrived soon and said he only needed to sign the form, return it in the return envelope and the refund would be on its way. He sent the return form back the same day. He has YET to see the refund for last year.

I was similarly told my refund was more than I calculated but was told I didn’t need to do anything and a “check” for the correct refund amount was on its way, to arrive within 4 to six weeks. That was MONTHS AGO and again, like my brother I have never seen last years 2020 refund yet.

In both cases we have called every possible number with IRS to inquire about what has happened with our refunds and not ever reached a person or office that could tell us why they have not in fact been issued to us yet.

We live in different states.