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The story says there was a landlord, so they are renters. They still lost their shit, but the landlord is the big looser. And he cooperated.
If the family had renters insurance, they will find out how good it is.
As for the landlord, I guess he will find out how good his insurance is soon too.

If the family had renters insurance, they will find out how good it is.
As for the landlord, I guess he will find out how good his insurance is soon too.
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Excellent point and I’m sure that this story will make for a few people looking through the fine print on their policies this morning.

I have a question that I’ve been recently wondering about and this is as good an opportunity to ask it as any. It seems that lately we’ve been bombarded with ads on ‘home title lock’ which is based on the premise that ‘someone can steal your home (or at least manage to use it as collateral for big loans). There are plenty of basic things about this that are begging for more information. Is this actually a problem? If it is, is it a widespread problem or is it just a problem in some states? Do some people have existing policies that cover this? Or is this always handled under a separate policy? Does anyone have any relevant experience concerning this? I talked to my insurance agent to describe what the ad says the problem is and they had never been asked the question before... in fact, they had never heard of a case of this.