[CatOwner]

Thank you. I see a possible explanation for the difference. I've been stating we have an S5, but in reality we have an S5 Active (G870A). I just assumed the phones will mostly the same internally.

Apparently, the S5 Active is on the list that will continue to work on the AT&T network, but it looks like the S5 may require a software update to work. Could be that some providers (T-Mobile) won't provide that update, forcing their users to other phones.

[CatOwner]

*were mostly