Most of these programs pay money to states who then have to create software programs to distribute the funds....
The software program companies are all politically connected and are a lot better at lobbying and paying kickbacks than they are at actually writing software...
So it take forever for the money to get distributed to wherever the legislation says it is supposed to go...
I think processing is done manually:
“When a tenant creates their profile with the Support Center, they are given an application number and are asked for their landlord’s email address. If the landlord’s email is provided, the landlord will receive an email from the Support Center directly with a secure link allowing the landlord to provide the necessary information (i.e. the ledger, RRP Landlord Tenant Household Agreement, and their Virginia W-9) .
“If a landlord’s email is not provided as part of the tenant application, the landlord and tenant must cooperate and have the landlord email their documents to the Support Center (rrplandlord@deval.us) referencing the application number in the subject line. Not referencing the application number in the subject line will cause delays in processing.”
https://dhcd.virginia.gov/rrp-landlord-faqs