If someone had an account with favorable terms, I could see them remaining with a financial institution which screwed over customers.
Makes no sense to me, favorable terms like they haven’t stolen from me yet, even though I know they have stolen from others?
Originally I banked with a regional bank that got eaten, I pay no fees at WF and they were always good, although they have been going downhill slowly for a few years.
I also have a CU, but it only has a few branches
I have heard bad things about other large banks, and since wf were good to me I saw no reason to hassle with switching anything.