So for a similar virus, when exposed to influenza, the N-95 respirator is less than 1% better than the surgical mask, and both fail more than 20% of the time. They help, since perhaps the unmasked nurse would have been at even higher risk, but the study did not test that hypothesis.
Yes, he managed to partially turn his head first, but there is no question that without a mask his sneeze would have covered a much wider radius...including the customer standing directly in front of him.
Regardless of how difficult it is to prevent viral transmission in a sustained hospital setting, there is no question that even a minimal face covering reduces transmission of in common everyday situations like the one I described above.