One of the biggest mistakes I see, is equating “degrees” with “educated”.
I hired, and fired enough folks with master’s degrees, to learn that over half of them couldn’t handle the daily tasks it takes to operate a small to medium business efficiently.
They were over-schooled, and under educated.
The people I can’t stand are the ones that can’t function without a “staff”. Patooie! I am a one man shop, I type, I scan, I copy, I download, I efile, I meet with clients and I try the case. If I miss something on my calendar it is my own fault, not my “staff’s”. If I have to explain how to do everything to “staff” it takes me twice as long. Never mind.