I have conservative family members on Long Island that travel overseas for their jobs, rather frequently. One recently told me that her Global Entry application (renewal) has been processing for 9 months already. When she checked on the status of her application over the weekend, it still said pending. Average citizens cant change politicians minds very easily, so I hope this is rectified very soon.
What I heard from the Acting Director was that access to an applicant's DMV records plays a pivotal part in accepting,or rejecting,an application.NY State has now denied access to their DMV database to the CBP. Incomplete info would probably mean application denied.
For your family's sake...and the sake of other law abiding New Yorkers...I hope I'm wrong.