When the strike is over, I’m not going back there. The only reason why we ever shop there is because it’s the closest store and we haven’t done a full shopping trip there in years - just a last minute pick of one or to things we need.
I totally agree that they’re alienating their customers. As I told the the mob trying to stop me from getting in the store, “Good luck with that.”
I rarely do a full trip as S&S either. In CT the biggest traditional competitor in Big Y. They have comparable prices but better service, while S&S has similar prices but worse service. Plenty pf places like Wal-Mart, Target, Aldi, Costco, etc. offer the same merchandise at lower prices.
The employees at S&S who do work hard deserve a good salary/benefits but far too many are lazy, disinterested, etc. and should have been fired years ago but are protected by the Union. ON a few Union FB pages they keep talking out how thy are the best ever and perform/have “specialized” skills, how they care about customer service, etc. and how thy are “Union Strong,” all while they turn most of their customers away to shop at a competitor.
Same here. Over the years, I've grown to love smaller family-owned grocery stores in my area. Yeah, I might pay a few bucks more for some items, but the food is (usually) just as good or better, and the employees are helpful and courteous, as opposed to the mostly surly Stop & Shop employees. Plus I can zip around the smaller stores MUCH faster than the overly huge Stop & Shop big box store.
As big as the stores are, Stop and Shop doesn't always have the greatest selection of items in some cases. I don't like how they've taken items I've loved off their shelves, substituting their own brands instead.
I've seen more choice / variety of items in newer Big Y stores (and other CT grocery stores), and newer Publix stores in the South.
Also... this is one consistent thing that has gone on over the years at my local Stop & Shop, it never fails: Every time the sun is shining and/or it's a beautiful day, I stand in the checkout lines 10x longer than usual because so many checkers call in "sick" that day (usually the young people). Infuriating.
I've complained to S&S online about this, but nothing is ever done. Doesn't happen at the other grocery stores I visit, except other big box stores like Target and Wal-Mart.