Yep. Ann Taylor is another one.. I received a mail order that included 6 items I had not ordered.. I was not charged for them.. I returned them to a local store and it totally confused them.. It was almost as if they did not want them back. Guess they didn’t know how to handle the paperwork or they couldn’t believe someone would return them and not keep them.
“Guess they didn’t know how to handle the paperwork——”
Sometimes the paper work involved in something unusual is more trouble than it’s worth.
I worked for a local phone company years ago,and every so often I would get a call from someone who had found religion or was making amends in a 12 step program and they would want to pay back phone charges that they had cheated us out of YEARS before.
The ridiculous paperwork involved was so complicated I would tell them to donate it to a favorite charity and they could consider themselves absolved.
Problem solved.
.