[sargon]

Some people think that they can patronize a business and then make up their own rules. When a customer is engaging in commerce with a business, there is, at the very least, an implied contract—if not a formal one—that the patron(s) will abide by the company's policies on etiquette and protocol while the patron is on company property.

Now if the company (a golf course in this instance) failed to delineate their policies regarding proper course etiquette, then that is the company's fault—despite the fact that a different patron knew what proper course etiquette entailed...

[sargon]

Many neophyte golfers who are not playing with an experienced player—as I suspect these women were—do not educate themselves regarding widely accepted (but subtle) standards on golf course etiquette, and may very well not have known they were violating the decorum of standard play.

Any time one or more noobs visit a golf course to play a round—and are unaccompanied by an experienced player—it is incumbent on course management to review proper course etiquette with them.

This incident could very well be the course management's fault. I'm saying this (of course) without having read the entire article...