Oh, dear, the semantics game. Which they lose, incidentally - “monitor” does not mean “read the pen register”, a term I haven’t heard in years. When you hear “This call may be monitored for quality control purposes,” they aren’t talking about copying a list of caller and recipient, they’re talking about listening in. This is nothing but a bit of deliberate obfuscation on the part of the speaker.
“When you hear “This call may be monitored for quality control purposes,”
When I hear that recorded message calling in anywhere to me, that’s the GREEN LIGHT to my taping my end of the call. PERIOD.
I don’t have to say I’m taping if they have already played that recording to me. Two can play the game. No contract is binding if both parties don’t have a copy.