As someone who manages an EHR, I suspect this is true.
However, the purpose of an EHR is not to bring efficiency, accuracy, or improve patient care.
The purpose of an EHR is to generate the reports required for compliance with the regulatory requirements of multiple government agencies and insurance companies.
However, the purpose of an EHR is not to bring efficiency, accuracy, or improve patient care.
The purpose of an EHR is to generate the reports required for compliance with the regulatory requirements of multiple government agencies and insurance companies.
Bingo. The patient is no longer the customer. The government is the customer. The patient is just a widget in the process.
The customer is always right.