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> I so miss being rudely ignored by Circus City employees. I’m so glad they’re coming back. <

Best Buy was the same way. Asking a Best Buy employee anything was like asking your angry neighbor to mow your lawn.

Then something changed. Best Buy folks are now mostly polite and helpful (in my experience, anyway). Will Circus City make the same pivot? Even if they do, I don’t see how they can compete against Amazon online or Best Buy in-store.

Best Buy was the same way. Asking a Best Buy employee anything was like asking your angry neighbor to mow your lawn.

Ok, who lived in South Florida in the 80s, and remembers the ad, I think it was for Sound Advice, with the haughty salesman going, "Really sir, that's a multiplex demodulator!"

Best Buy was the same way. Asking a Best Buy employee anything was like asking your angry neighbor to mow your lawn….Then something changed. Best Buy folks are now mostly polite and helpful (in my experience, anyway). Will Circus City make the same pivot? Even if they do, I don’t see how they can compete against Amazon online or Best Buy in-store.

I’ve had some good experiences at Best Buy. Back in 2004 I purchased a townhouse and in the move, my TV must have gotten damaged. But it was very old, probably going on 20 years, a Magnavox console TV that I inherited from my father after he died. The picture was fine, great picture and color, but there was no sound.

I went to Best Buy to look at new TV’s but this was just when HD and flat screens, LCD and plasmas were coming out and many of them were quite expensive, many beyond my budget at the time.

I was talking with the young sales rep who came up to me asking if I needed help or had any questions, and in our conversation told him about my TV still having a great picture but no sound. Then he did something that really surprised me. He told me that I might be better off waiting for a year to purchase a new TV as the prices were bound to come down and suggested I purchase a small compact Sony stereo, showed me one for about $60 that I could hook up to the TV or my VCR via RCA plugs. And it worked! And about a year later when I purchased a new TV I bought it at Best Buy and still had a nice compact stereo that for a while had in my office.

I’ve also purchased two laptops at Best Buy and a cable modem (and again the sales guy was very helpful finding me the one at the best price that was compatible with Comcast) and more recently a new flat screen at a very good price.

I wouldn’t have a problem with purchasing something like a TV at Amazon but living in an apartment, I wasn’t comfortable having something like that, especially a big item dropped off in front of my door in an apartment hallway. I’ve made a lot of Amazon purchases over the years but mostly small in terms of size stuff.