[Spok]

After treating its customers like inferior species of primordial life forms for decades, they expect loyalty?

[oh8eleven]

After treating its customers like inferior species of primordial life forms for decades, they expect loyalty?
Every year, Time Warner would raise my rates and every year I'd call up to complain that as 20 year customer I deserved better. They'd agree, then give me a much better deal and we'd both be happy.