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To: Enchante
Exactly right.

When I was working as a flight attendant, I remember there was another flight attendant who went to a Letterman show taping during her layover in New York. She was not in uniform, but Letterman was doing his audience shtick and got her to tell him who she worked for and how she really felt about passengers. "The passenger is the enemy," she said, and got a huge laugh.

Letterman took that and ran with it. Kept mentioning it throughout the show. "Come fly with us, where we treat you like the enemy!"

She got fired before she even got back to the hotel. Had to buy her own plane ticket home.

You do not embarrass your employer, and you definitely do not belittle, degrade or humiliate your customers.

108 posted on 09/23/2017 9:03:03 PM PDT by ponygirl (An Appeal to Heaven)
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To: ponygirl

That’s a great story, thx.


111 posted on 09/23/2017 9:21:31 PM PDT by Enchante
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To: ponygirl

That’s a great story, thx.


112 posted on 09/23/2017 9:21:32 PM PDT by Enchante
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