It does not matter.
The police KNOW if they are not so ignorant that
(a) they were not “abused” by a D&D policy;
(b) they are abusing independent store owners that have nothing to do with the store where they encountered a problem;
(c) boycotting the one store makes sense, but taking business from stores - usually mom & pop companies - that had nothing to do with their problem is stupid and just downright mean spirited.
To me its not a corporate D&D “P.R.” problem. Its a problem of police behaving stupidly. Should they demand a policy from D&D? No. They should demand an apology from the store owner, period, and merely avoid HIM if he won’t. That should end it.
I am supporting the franchisees and not the police.
The franchisor's response was pathetic and shows a complete misunderstanding of the situation, it's impact on the brand, and what to do to mitigate the situation.