To be pedantic, it's not press 2 for another language, it's "press 2 for Spanish".
Immigrants speaking every other language except Spanish are expected to learn English. If I were Latino, I would find this notion that I am too stupid to learn English highly offensive.
You are correct that we have gone nuts adding Spanish to everything but this is hardly the only case of liberalism gone crazy.
Need to put a halt on all that stuff. Learning other languages is wonderful - I speak reasonable Russian and French with bits of several other languages - but accommodating other languages to the point that every instruction sheet has to either stupidly multilingual or just a cartoon with pictures and no words is ridiculous.