This is 99.9999% about the arrogance of those types of personalities who wind up in positions of power in socialist systems. Nothing more, nothing less. There are few societies in the world that are more hierarchical than Britain, and those who wind up in bs positions within the NHS are amongst the worst. There are some truly unimpressive but dramatically self-indulgent and arrogant people in positions of power within the British health care system - including those at not-so-great Ormand Street hospital. This is what socialism looks like. You're either in the politburo, or you are a pawn. Wonderful.
If I were these parents I would denounce my British citizenship and seek political asylum from an oppressive regime.