I will disagree with your stance. They kicked their customer service to the curb and in such never contacted you to get your input before doing so. Their customer base is known and tactics like this give no concern to what effect it will have on their relations with that base that we know the grand majority would have made their opinions known if it were asked.
Knee-jerk responses to pressure from groups like Move-On will prove that we surround them and not the other way around.
I get it - it’s all ok we’ll each act in our own ways.
I will first contact them to ask if it’s true if it is I will then ask why. I will refrain from any knee-jerk reaction :)
I’ll also share with them they are participating in what in part our armed forces have gone to combat.... allowing news and media to be controlled by a political party.
Depending on the final disposition of the conversation I may cancel.
FWIW usaa is a coop. They share profits with members.