And yet TWC/Spectrum cannot figure out why cable internet here after replacing everything goes through bouts of losing DNS. It’s usually a few short rounds then everything stabilizes for several days.
It makes no difference if there is a router in place or not, Windows 7, W10, or Linux.
On my Dell PC, the firewall will detect a zone shift, the hardwire will drop, the wireless adapter shows in the tray, Avast will say something about no internet and then the hardwire connection will pick back up.
I’ve used Open DNS, Google DNS, and auto of course.
TWC pulled the logs for a few weeks and checked against some times I had for the drops and TWC didn’t see any loss.
The neighbor who has the same service says his works fine and is stable.
I’m not a network engineer but am fairly knowledgeable about low level stuff.
It is so frustrating chasing a random problem.
Yes you have a problem. It happens.
Just keep opening new tickets until it’s resolved.
Time Warner can only see the last 48 hours on their stats. Sounds to me there is a bad card on your circuit? It could be at the C.O. or along the path at a Repeater or Cross box.
You should send them a copy of your log so they can see it.