I mistrust the Insurance salesman’s education (pitch), because first, he is a salesman.
So far, the Navigator seems more neutral. Unless his wage comes, maybe indirectly, from ‘selling’ bo-care.
Is Navigator a euphemism for community organizer.... organizing people, not on Soros dime, but on your dime?
Their job is totally sales. They sign up more people for Medicaid than for ACA subsidy. Their sales job is to convince people who are too proud to go on welfare that welfare rights has dignity.