“Overbooked” is not the appropriate word here. This POS airline knew they needed to board their four employees yet they did not save them seats. Instead, they boarded the ticketed passengers, the processes to involuntarily remove said passengers to cover for their blunder regarding their employees. There was no “overbooking” or shortage of seats until they made one.
Don’t even get me started on the excessive police force used against this man. He was not under arrest yet he was treated worse than most Mirandized suspects.
The airline industry has sunk to an all time low. I can’t think of any other industry that treats its customers so poorly.
He was treated worse than an illegal alien or a disaffected youth raping a French teenager.