Doesn’t matter, and this line of thinking is short-sighted. Yes he may lose a court battle (and that’s not a certainty) but it IS United’s Fault for overbooking and then forcibly removing a paying customer and the result is horrendous PR. They will lose revenue and way more revenue than any other solution would have cost. I likely will never fly United based on this story alone and I’m sure I’m not alone in my feeling.
It’s bad PR; anybody can see that. They were following rules and policy, that’s it.
You won’t fly them again huh? I bet you would if they were $5.00 cheaper. Just ask Spirit...