To: rstrahan
What makes this so inexcusable is that Chicago is a HUB for United. It is hard to believe they did not have another plane available to fly their last minute crew.
Bumping 4 passengers, putting them up in a hotel and giving each a check for $800 adds up to at least $4K in cost. Much more now with the bad publicity and probably a lawsuit. But even the $4K might have been close to the actual costs of flying a second small plane of their own 300 miles. This fiasco made the flight two hours late. Seems like a lot of time to make other arrangements at their own hub.
137 posted on
04/10/2017 5:45:57 PM PDT by
Kellis91789
(We hope for a bloodless revolution, but revolution is still the goal.)
To: Kellis91789
Bumping 4 passengers, putting them up in a hotel and giving each a check for $800 adds up to at least $4K in cost.
The $800 is actually a comp to fly with UA. It is not cash. You usually have one year to use (or lose it). The $800 is comped against a full fair ticket.
People who travel will not touch it. They could have offered really cash up to I think $1300 (maybe a little more). It is really quit simple. They start bidding up looking for hands. They didn't do it.
Worse, they are doubling down on a PR disaster. As one PR firm put it, this is name brand genocide. The CEO needs to step down immediately.
153 posted on
04/10/2017 6:16:24 PM PDT by
PA Engineer
(Liberate America from the Occupation Media.)
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