When I first started flying heavily for business, much of it involved flying to, or through O’Hare and I loved United. Their terminal was then new and awesome with those neon bolts shooting down the ceiling, their planes were comfortable and mostly new. I made it a point of booking a United flight if I could for that reason, I enjoyed it and was well treated by them. It appears that this is no longer the case. I don’t fly so much now, no reason to do so, most of what formerly required a flight can be Skyped. Air travel was actually fairly pleasant even in coach when I first started but by the late 90’s it was getting more like being shoved into a cattle car, a bus with wings. Sounds as if it’s only continued going down since then. Can’t say I miss it, really.
I fortunately don’t fly often, but there is little doubt that Flying is largely more and more cattle calls than anything else, especially domestic US flights. International flights still are decent usually as they must compete with International Carriers who do not operate on the cattle car mentality, but domestic flights in the US... every time I fly, regardless of Carrier... is more of a damn I wish I had another option, every time.