AT&T is now a worse than a third world telephone vendor. A shameful decline from the days of Bell Labs.
“AT&T is now a worse than a third world telephone vendor. A shameful decline from the days of Bell Labs.”
January 1,1984———a day that will live in infamy.
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AT&T back in the day used to be reliable and took a huge pride in it's work company wide. Judge Greene changed all that. The split did no one real favors except for AT&T. The Bells were split off which short term went unnoticed. AT&T which at the split mainly handled long distance switching laid off most of it's work force and retire or be fired to the senior employees. My dad wisely chose Bell and left the long distance switching office he had worked in for years and went back outside.
Over the years AT&T bought back most of it's former Bell System companies and again cut work forces to a bare minimum.
Ma Bell used to be a real do it right or else company and no sloppy work allowed. Today buried cable pedestals stand open with wires exposed. Instead of a local test board and dispatch which worked with the tech and took reports you now get robo-routed customer service. If you report your line has trouble there ids a real good chance it will take two or three calls before they actually dispatch on it. They reply an automated trouble shooting system which misses a majority of line issues.
About three weeks ago my land line was out and I was waiting on a PROMISED technician face to face contact. That was after they had not cleared the issue a day before as promised. My home phone finally went dead but I heard it ring once and tried to answer it and it would not allow me to answer. It was my Mom calling me from her cell phone trying to reach me because she was in a medical crisis. 30 minutes later EMT's contacted me on my cell phone using hers to tell me she was enroute to the ER with a Stroke.
AT&T has gone from once being the best to the pits. Judge Greene did AT&T about as much long term damage as the courts did to JD Rockefeller splitting Standard Oil which made many more fortunes for him by that split.
I'll say yes though AT&T needed a definite loosing of it's arcane policies like it extension phone and modem policies etc but the split destroyed what was once a well oiled and highly functional communications company.
>>AT&T is now a worse than a third world telephone vendor. A shameful decline from the days of Bell Labs.
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That’s because they aren’t in business to serve us little people. They just charge us to spy on us. They get the Big Bucks from the Feds, for giving them the Red Carpet Treatment.