“They have treated me better than any other company that provides similar service.”
That has not been my experience. And FWIW, nearly all of their competitors are just like them, so it’s hard to make a valued comparison because you are comparing crap to crap! Why don’t you ask them why they give DID service to off-shore telemarketers who violate our do not call law, and then “offer” to sell you a caller ID product that doesn’t allow you to block offending numbers. The are like the guys who would pitch a bunch of pigs into a Mosque then follow that with a truckload of automatic weapons!
“because you are comparing crap to crap!”
Don’t agree. But even if the products are similar, say AT&T cell vs Verizon. What IS different in my experience is customer service. Comcast cable vs Direct? In my area these products aren’t even in the same ballpark. DIrect is hands down better in both product AND customer service. Still have to use Comcast for internet which IS CRAP! But as crap goes it’s slightly superior crap. Other AT&T business products like their 800 number. I have dropped for cheaper web based products, but while I had them where great and again. their customer service was fantastic.
YMMV