Ma’am or sir? You’d better read this:
In DC you can now be fined for not using transgender pronouns such as ze and zir
http://hotair.com/archives/2016/06/29/in-dc-you-can-now-be-fined-for-not-using-transgender-pronouns-such-as-ze-and-zir/
This is actually a real law? Moved, seconded, voted on, and published for all to see? Get out!