That guy calls me at least once a week. He’s very helpful and wants to save my computer from all of the viruses infecting it.
I can usually keep them on the line for a full five minutes before they figure out what’s going on.
When those guys call me, I always advise them I’m going to record the call for quality assurances purposes. One guy had to go through a couple supervisors saying he didn’t have the authority to give me permission. A supervisor finally comes on and ask why, and I tell him because I want to.