Documents and articles about this, many details.
TRUMP UNIVERSITY HAS A 98% APPROVAL RATING. SO WHY IS NY AG ERIC SCHNEIDERMAN GOING AFTER THEM?
http://www.freerepublic.com/focus/f-news/3405205/posts
thanks. A key quote worth re-quoting is “The more apparent inconsistency is that Covais–seeking to demonstrate that Trump University had an accommodating refund policy–declared that the company had issued 2,144 refunds to 6,698 attendees of the $1,495 three-day program, or 32%. That a third of the customers demanded refunds is hard to reconcile with a claimed 98% satisfaction rate, especially since the mass of plaintiffs now suing claimed that they, too, wanted refunds but were, they claimed, told they could not get them because they did not ask for them within 72 hours of the first day of participating in a program. Similarly, the refund rate for the $34,995 program, which according to the lawsuits was tougher on giving money back, was 16%. If at least 31% of one group and 16% of the other were so instantly dissatisfied that they immediately demanded refunds, how could 98% have been satisfied? “