“... has no bearing on the fundamental point”
It certainly has bearing on the credibility of the source you cited to try and contradict the police statement.
While it has bearing, it's still he said, she said. All your doing is picking Stroman's side, and claiming its true. I'll say again, the DPS report contradicts Stroman, and contradicts the franchisor. The claim is "refused to cooperate." What was the request that was rejected?