[Hildy]

Even if the facts are on AVIS’s side. They say they are in the middle of an investigation but state that the customer is maligning them. It’s just Damage Control 101. STUPID business practice. I don’t usually tear a corporation based on the action of one or two employees.. but they are making it very hard to be sympathetic with them. THE GUY RENTED AT THE SAME PLACE TWO DAYS EARLIER with no problem. Yikes.

[EinNYC]

And, the guy had an Avis Wizard card, which should have ensured his smooth sailing through the process. How did he get and use a Wizard card of long standing if he lacked the proper documentation?

Also, look how MANY people complain about Avis scamming them in one way or another: http://www.consumeraffairs.com/travel/avis.html.

[ChildOfThe60s]

I didn’t have time last night to properly read & evaluate this story.

Still haven’t. But I plan to do so.